We’re dedicated to providing top-notch support. We’ve categorized our support into three levels to better serve you:
Basic Support
24/7 Live Support
click on the megaphone icon located at the bottom right corner on the MarketMySTR dashboard.
FAQs
our comprehensive list of frequently asked questions
Dedicated Paid Support
for landing pages, websites, white glove onboarding, etc.
Free Onboarding Course
40+ DIY videos that help you get your account up and running.
If you’re having a log in issue, please follow this video tutorial.
Intermediate Support
Submit a Support Ticket
If your query isn’t resolved by our Basic Support options, submit a support ticket for additional assistance.
Advanced Support
Chat Widget
Urgent issues that cannot be resolved via our basic and intermediate support channels, billing inquiries, or advanced matters that require immediate attention during our business hours (M-F 8am-5pm)